Reasons to Own

True Value MRO offers numerous product categories and has identified potential customers in every industry to help you become more profitable. One of our most effective resources is MRO Online. This online e-commerce solution gives customers with commercial industrial accounts 24/7 access to over 100,000 items and custom design and print capabilities including the ability to create line cards and promotional flyers.

Access to Ongoing Training & Support

We provide the resources to help members educate, train, motivate and compensate your outside sales staff personnel. The True Value MRO staff also provides on-going support to all independent owners, including the convenience of a toll-free 800 number to answer inquiries. Our priorities are a strong commitment to customer service and dedication to the success of our members.

Partnered with Industry Associations

ISAOur provisional membership in the Industrial Supply Association (ISA) provides our members with white papers and information on topics that help commercial industrial businesses lower their costs, increase their sales and improve profitability.

We also have partnered with the Specialty Tools & Fasteners Distributors Association (STAFDA) to stay current with industry education and seminars. This partnership provides the capability to network with manufacturers as well as other distributor retailers of construction and industrial products.

We offer products in the following categories:

  • Hand Tools
  • Power Tools
  • Metalworking
  • Abrasives
  • Chemicals, Adhesives & Tape
  • Fasteners
  • Hardware
  • Material Handling
  • Safety
  • Janitorial
  • Office Supplies
  • Construction/Outdoor Tools & Supplies
  • Paint & Sundries
  • Electrical
  • Plumbing & HVAC

Potential customers for MRO sales are in every industry you can imagine — and some that you might not even consider:

  • City Departments
  • Park Districts
  • Hospitals
  • Industrial Parks
  • Manufacturing
  • Processing
  • Military Bases
  • Plants
  • Prisons
  • Retail Businesses
  • Schools
  • Churches
  • Corporations
  • Apartment Complexes