The history of True Value began with the co-op's founder, John Cotter. Having started his career at a neighborhood hardware store at age 12, Cotter would continue to build on his strong roots and grow as an industry leader.
In 1948, he founded Cotter & Company, a retailer-owned cooperative that included 25 independently owned and operated member stores. With the purchase of Hibbard, Spencer and Bartlett in 1963, Cotter not only acquired the company, but also the True Value trademark - a long-standing brand and presence since 1932.
The co-op’s commitment to its membership was furthered in 1997 when Servistar Coast to Coast – merged with Cotter and Company. The alliance formed one of the industry’s largest dealer-owned buying groups.
Today, True Value Company, under the leadership of President and CEO John Hartmann is committed to an aggressive plan for growth, and ensuring the future success of its diverse family of retailers and associates. As one of the world's largest retailer-owned hardware cooperatives, True Value represents independent retailer locations in over 60 countries with retail sales in their communities totaling about $5.5 billion with 13 regional distribution centers and approximately 2,500 True Value Associates.